Linga Restaurant Operating System Feature Request Forum
QSR order flow - Provide option to select dine-in/take-out to the end of flow and make it required
Scenario today: First interaction by cashier with customer is asking "Dining in or Take-out"
Requested scenario: Starting to take order and prior to taking payment require a choice of dining in or take-out. This is a common QSR/counter service flow where a cashier would take the order prior to asking if they are dining in or bringing the food with them.
Add Side CC to be declared when closing till
add the side cc to be counted and declared when closing the till. it should report as over or under.
a feature to make the over or under blind should be added to the functionality of roles.
Add Tips to Other Payment
add the ability to add tips when using payment method other like it works for side cc
Sort Batch/Tip Adjustment By Column Values
It would be very helpful to be able to sort by check number, table number, etc. I know you filter by employee, but it would be helpful to be able to sort the actual transactions by any of the column headers. Check number, table number, total, etc.
Included modifiers appearing on CDS
The option to remove included modifiers from displaying on the CDS. Feel that it takes up space especially since there is no cost for an included modifier. Only time the included modifier should appear is when it is selected to display the "NO" of that ingredient and or if a prefix is added such as "Extra." It shouldn't be removed entirely as some may want their ingredients to appear, but many do not. I am aware about the kitchen printer setting that removes included modifiers, which is good, this request speaks more to the CDS and or POS screen.
Hold Item
Several issue with Hold Item
Once the Item is held, It can not be voided
Once item is placed on hold, the server can not tell how much longer the item is held for.
set menu by revenue centre
set different menu layouts by revenue centre - bar menu oe take out menu is different to restaurant menu
The ability to send a future order to the kitchen on demand, like you can with QSR mode's "Order" Button
The ability to send a future order to the kitchen on demand, like you can with QSR mode's "Order" Button
Currently in QSR mode the order button will send items to the printers however in a future order this function is greyed out.
Mandatory Modifier Enhancement: Add ability to toggle off Quantity for certain items/ Allow prefixes be assigned quantity
From the linga platform we are given 2 options to use for modifier quantity:
- The default quantity, which shows as a stepper on online order and is not available on the custom app. (This is quoted to be fixed in the coming month).
- Use Prefixes to indicate quantity as a price. This method makes ordering more intuitive to customers; it also makes modifications more noticeable on printed labels for employees but does not allow for the limitation of quantity. These are common to use as whole numbers often do not accurately portray servings in various restaurant industries.
Requirement Priority:
- We need to have the option to turn off quantity from mandatory modifier Groups. Certain groups do not require quantity to be assigned such as Temperature, Sweet Level, pizza type, bun type, cook style, etc.
- An alternative available is we could use included modifier groups however this still presents an issue to us. We use drink labels to keep track of what orders are being made since included modifiers automatically print each time it would overcrowd the labels. We need to be able to toggle off the print if the default modifier(meaning if the customer did not add a prefix) so that we can avoid overcrowding the label.
- A flexible solution where we can use prefixes to determine quantity would be ideal for all of your clients, this is because prefixes give descriptive value. If there was a toggle that allowed us to turn off(and/or) let us change from the quantity function to allow prefixes, then certain modifier groups where whole numbers do not quite make sense for quantity can be better controlled based on the determined Min/Max of the modifier groups.
- Examples here would be for us We allow a max Add-on(each add-on is a modifier on a mandatory modifier group) limit of 4 to drinks. For each Add-On we could use a prefix of 1-Scoop and assign that a quantity value of 1, 2-Scoops would be a quantity Value of 2, etc. Using prefixes we can describe how our servings work and give the quantity value as well. Another popular example would be in Pizza. Prefixes are commonly used here as Light, Regular, Extra. It is very common to limit Toppings on pizza as weight on dough affects baking and damages quality. If you look at 3 of the most popular Pizza OLO platforms(Pizza Hut, Dominos, Papa Johns) they actually already have this function.
Customer support service by UserEcho