Linga Restaurant Operating System Feature Request Forum
set multiple store open time "windows"
Allow a store to set multiple open times for a day ie:
Monday open for breakfast pick up at 7am - 11 am and dinner pick up at 5 pm - 10 pm
(no service for pick up or delivery from 11 am to 5 pm)
Separate Pickup/Carryout from Future Order
Need to offer a Pickup/Carryout option separate from Future Order. I will list below the flexibility needed for a feature like this to benefit all of your clients
Currently all we see being offered is a function called "Future Order" and "ASAP". The current standard terms that most businesses use are "Pick up" and "Carryout". Furthermore when I search the term Future Order it looks as though companies like Papa Johns use it as a term for a catering service for events. I think for your software it would be best to separate these to functions into 3 different functions so that business that don't want customers order in future days can utilize the pick up function.
- ASAP: You already have this
- Pick Up: Allows for your Clients to choose from a time frame within a given day that customers will be able to pick up their orders. We only wish to have this set to allow for 2 options: 5 Min and 10 Min.
- Future Order: This would allow for the option to add any pick up time in the future for business that would allow it. We will choose to disable this due to our business model, however your other clients might still want this so it should be a separate option.
special hours functions for Online Order
Let Admins put in special hours in the Web Order back end. See example in image of how doordash accomplishes this.
This feature is released to production in the new BO, OLO store settings.
Show loyalty balance on Zenpepper page under profile section
Show loyalty balance on Zenpepper page under profile section
Faster ZenPepper Loading Time
ZenPepper takes a long time to load all the content and pictures especially when launching a phone browser on wireless or phone data. There has to be more optimizations (maybe on the pictures) to make it load faster with the pictures.
Attach Analytics Tags to Online Ordering Storefront
I have customers using Facebook Pixel and Google Analytics and have suggested they would love to be able to track their customer bounce rate, their average page time, their click rate, and other metrics on their online ordering page. Combining this information with the new marketing campaign feature would really help drive engagement and sales. Maybe we could add a form field for the Google or Facebook campaign ID.
LeanFeast customize future order times per location
Our Franchise is set up so every location can receive future orders 24 hours in advance. Some Leanfeast locations do like the 24hr future order setting and some would like it set at 6 hours. Can we make an enhancement so we can customize each locations future order for the APP and online ordering?
If this can be built it would be a high priority item and, I would need to know the price of this enhancement and ETA.
pause online ordering
There should be a way to pause online ordering and have a special message come up to say 'online ordering has been temporarily suspended. Please try again in 20 minutes'. The only way I can do this is to shut pickup times off and then change what the banner says. Please make an an easier way
Cancel Web Order instructions
Add instructions to the order confirmation that inform the customer that if they need to cancel or make edits to their order to call the store. Needs to have the phone number on the screen. It's not common but we have had some people try to cancel orders via email
Modern OLO User Interface
ZenPepper Web interface looks very out dated (at least 10 years ago). The UI has to be more attractive to customers and look more modern.
Customer support service by UserEcho