Linga Restaurant Operating System Feature Request Forum

+5

Split Evenly ( Select Items Only )

Danny E 1 year ago in POS 0

In the Split Seat screen, the "Split Evenly" splits all items evenly. It would be great if it would still do that when nothing is highlighted, but only split highlighted items evenly when you have something highlighted.

Otherwise servers/bartenders are doing a lot more button presses when there are shared appetizers, etc. on tables with a lot of seats.

+5

Addition of Last 4 Digits of Card Number on the Payment Screen

Dan Kratzke 2 years ago in POS updated 2 years ago 0

Currently, if you take multiple credit cards on a check (especially if using split by seat), the cc payment in the payment screen summary box only shows the programmed payment name and the seat number.   It would make entering tips on the payment screen much easier if the credit card payments listed in the summary box included the last 4 digits of the credit card.   That way you can make the credit voucher with the payment on the payment screen.   EXAMPLE:  you split a table evenly 3 ways through the SPLIT BY SEAT functionality, you will have 3 equal credit card vouchers.   If customers decide to tip with 3 different amounts, you have no idea which payment needs adjusted for those 3 cards.   Including the last 4 digits on the payment screen would eliminate this confusion .

+5

Ability to cancel an order before send to kitchen

Dan Kratzke 2 years ago in POS updated by Joree 10 months ago 1

Would be nice to quickly cancel an order and/or delete all selected items before sent to kitchen.   Currently, if a employee that has a role that CANNOT void items or checks needs to quickly cancel an order or delete items, they need to manually swipe every item on the check left to delete.   Often times, someone rings in a bunch of items and then realizes before they send to kitchen that the order is no longer needed, or a bartender is simply checking prices on shots and then wants to cancel.   Deleting items is time consuming.

+5

Partial Refund

Rich C. 2 years ago in POS updated by Ryan Nicley 2 years ago 5

We would like to partially refund a check after it has been paid. For example, a check contains a pizza and a burger. The check is paid. But now we need to void the burger. Square for Restuarants, Revel, and Lightspeed all have this feature. It is normal and an essential feature in a restaurant POS. I can't understand why it's missing from Linga.

+5
Under review

Table naming

teddy 3 years ago in POS updated 3 years ago 2

would like to have a change in the software.

Where the kitchen check says TABLE: STORE They would like it to coincide with the service type , like delivery or pick up it should say that type instead of store

+5

Front of House: Manipulate current prep time and Online Order availability

donald jones 3 years ago in POS updated by Ryan Nicley 3 years ago 1

We've heard feedback from some of our customers as to how cumbersome it can be to manipulate the prep time and online ordering availability from the back of house. 

Other cloud-based POS have the ability to do this from the Front of House terminal, from what I've seen it's usually an option at the top of the screen, and some systems even allow for toggling/manipulating throttling settings using the same workflow - any of these enhancements would be a very welcome addition to the system.

+5

Cashier Out / Detailed Check Listing Section with all checks, payments and tips including a total line

Jay CPS 3 years ago in POS 0

On the cash out report list all the servers checks with the check number, check total,  payment type tip and total. Grand total all checks at the bottom of the section. This is commonly used to verify the cash collected vs tips earned. Provides a quick and easy way to resolve any questions or discrepancies without a lot of work sorting through tickets or reports. The server and manager can quickly agree that the cash expected number is correct, or determine if a tip or payments was improperly applied to a check.

+5
Completed

Ability to pre-auth a bartab after adding items to the check

Ryan Nicley 4 years ago in POS updated by Hardy Singh 3 years ago 3

Merchant is telling me when they start a QSR order and then change it to a Bartab, they can't pre-auth it since there are items already on the check. Currently, we have the pre-auth feature turned on and the default amount is $1.

+5

Re-Print Merchant & Customer copy of the Credit Card authorization.

Andy 4 years ago in POS updated by Jason G 6 months ago 1

Need to have the ability to re-print Credit Card slips.  Currently you have to reopen a check, go to payment highlight the payment, select print then submit payment.  Reopening a check is a security issue and in mixed QSR / Table service using CDS it is not possible to print CC slips to deliver to the table for signature and tip with out reopening the check after payment.  Suggestion to have under check status/Closed  their are two buttons re-open and re-print add a re-print Authorization slip with  security under roles.

+5

Menu Item Quantity for Catering

Danielle Germain 4 years ago in POS 0

Automatically prompt a  Menu item quantity for Banquet and catering per person menus