Linga Restaurant Operating System Feature Request Forum
Modifier Word Wrap
On the iOS version of the app, when text is very long, it wraps down to a new line on the same button. On the Android version, the text ends with an ellipses "..." and does not wrap around to a new line.
e.g.
iOS
"Sub 1/2 Rice
For Beans"
Android
"Sub 1/2 Rice..."
Allow swipe to sign in on the Android GO POS
Since staff can only use a PIN or an Employee Card, we need the ability to login to all POS including the GO version on A77.
If staff can't swipe to sign in on A77 they have to memorize the card number and this also defeats the purpose of using cards, namely security for the manager profiles.
[ANDROID] KITCHEN TICKETS PRINTING - "Order Summary" vs "Item Summary"
Introduction: We have a total of 15 very high-volume Italian/pizza bar-restaurants with an average of 8 workstations per unit. We have just completed our first 9-station store conversion to Linga, but have some reservations.
Background:
Linga's Android system DOES have two sections of the ticket they have called "ORDER SUMMARY" (station-specific items only) and "ITEM SUMMARY" (all ticket items w/o modifiers) to allow Line Cooks to see the full ticket for timing, but differentiate those items that they need to be cooking.
Problem:
1) The ITEM SUMMARY items will repeat the items already listed above within the ORDER SUMMARY causing confusion among line cooks mostly, but also utilizes 25% more paper or better. This is unacceptable for high-volume full service establishments where kitchen output is directly related to the efficiency of the line...being able to read tickets from a distance and clearly, quickly decipher next-steps is mission critical.
2) The kitchen tickets' ITEM SUMMARY also includes things that are totally irrelevant, like drinks that are also directed to the remote bar service well printers. Imagine what this looks like for a party of 6 or more with appetizers and entrees...the tickets are LONG and confuse cooks with unnecessary items.
Solution:
i. A simple solution is create a logic that will not allow any items from the ORDER SUMMARY to be duplicated within the ITEM SUMMARY. Additionally, certain categories should be able to be excluded; e.g. Beer, Wine, Liquor, etc.
ii. The better solution would have been to never create that funky system in the first place, and do what every other POS does... get rid of the sections and have station-specific items in bold w/ mods, the rest of the items regular font w/o mods.
Conclusion:
EITHER of these proposed resolutions would be wonderful...whichever is faster, frankly! After 25 years in the business using Aloha, Squirrel, Toast, Micros, Rpower, SkyTab, Digital Dining, and Clover POS...frankly I was shocked to see this clunky of a solution from the founders of Benseron. It is, however, better than nothing.
modify with on android and windows
MODIFY WITH FUNCTION NEEDS TO WORK LIKE IT DOES ON IPADS WHE INSTALLED ON ANDROID AND WINDOWS. TABLE SERVE NEEDS ABILITY TO MODIFY A MODIFIER QUITE OFTEN.
PAX A920 Questions
- Will the PAX 920 display the “PayPail” and “Vemo” QR code correctly for customers to scan and process payment. Linga Go does not display graphics.
- Printer formatting. I can connect the POS via Operations/Hardware settings, to the internal PAX A920 printer. When printing the format looks like it is printing on a 31/8 wide printer. Is this correct. See attached image “PrintFormat1”
- The PAX A920 would be deployed as a pay at the table device. Can there be a customer signature on the screen just like the Lings CDS.
Thank You.
Customer would like to have the date an item was last sold show on the item screen in back office
Customer requested to be able to see the date an item was last sold on the item screen in back office.
Customer support service by UserEcho