Linga Restaurant Operating System Feature Request Forum
Sort Active Checks
We would like to have sorting capability on the check status screen. Make each column capable of sorting ascending or descending.
Custom POS Button override at each POS station
So in the back office under Application Settings, you have the section POS Custom Button which is great. What I think would be great is that under Operation, POS Settings in the POS itself have a section called POS custom button override. Here you can pick custom buttons for that particular terminal. The main idea behind this I would like my main POS terminals to show the following Search, Print, Cash, Credit Card, Order, and Modify. Where my handheld terminals I would like to have Search, Print, Cash, Edynamo, Order, and Modify. Things like this make the Servers happy which makes us happy. Win-Win
filter by cat and subcat in back office
have filter that stays for cat or sub vcat when programming items. save a lot of time clicking
Provide DISPLAY and PRINT names for Menu Items, Modifier Groups, and Modifiers
As you know, we have at least 3 Destinations for the Menu.
1. POS
2. Web Order3.
3. Mobile Order
4. Self-Serve KIOSK.
The last 3 destinations: Web Order, Mobile Order, and Self-Serve KIOSK. The Customers will be the one whole will see the menu and type in their own order. So, we need to provide a very easy-of-use menu so they don't confuse. There are things that can help the simplification
1. Provide DISPLAY and Print Name as 2 Separate things. Right now, whatever the item names will be printed on Label and Receipt. As you are aware, Print on paper is limited in Size. So the name must be shortened to fit into the limitation. However, Shorten the name will cause the issue of readability of the names (items/modifiers,etc). By Providing DISPLAY NAME and Print Name separately, it will help both sides (Print side and Customer Read side)
2. Images for different Destinations: Image of Product and Modifier will help customers to make their choices easier. However, images will clutter the POS side while on the POS side, the text is far more important. Right now, If IMages of products/modifiers are available, it will REPLACE the TEXT on POS. Note: Text will be cut off due to the size of the button, Causing the issue for our Cashier to determine which item when the customer place the order. So, if you can provide a configuration for Images to be selected for different destinations, that would help easy-of-use of our menu.
3. Modifiers for different Destinations: Right now, you allow to select which menu item to be available in different destinations (Web, Mobile, or Self Serve, POS). However, you don't provide the capability to for MOdifiers (same as for Images). We want simple modifiers when Customers view and do the order on their own. By providing the capability for us to select which Modifier for which Destinations, will help ease-of-use of the Menu when customers view and do their own ordering. It also provides the flexibility for complex customization that can only be done in-store or at POS only.
Cashier Out Report with credit cards
It would enhance the employee check out process if they could audit their credit card activity on their Cashier Out Report. It would be listed with the check number, last 4 of the card, tip, and total. This would help prevent or minimize mistakes made when entering in tips on checks as the employee can audit it themselves for accuracy plus you can then compare the printed receipts vs. this report to ensure you have all of your cards/checks as well. Managers do like this feature.
Language Options
I would love to see some customizability on the wording and language used within the Linga POS and through the Online Ordering platform. The "Got Nothing" on the main ordering screen confuses my employees, and I'd love to be able to customize the message there. Same for the default "Walkin" customer and "Phone Order" tab, since we don't take phone orders and instead this is where all the online orders come through. Other ordering platforms I've used have had a section in the back office to customize the language used throughout the platform (including error messages, notifications, etc.) and it would be awesome to see something like that implemented in Linga.
Adjust Modifier Quantities in Conversation Mode
If a menu item is in conversation mode the minimum/maximum number of times a modifier can be chosen is no longer available. Example: Street Tacos have a pick three option beef, chicken, shrimp. Wait staff should be able to pick 2 chicken and 1 shrimp or any other variation of three. We would like for this option to be available when using or not using conversation mode.
Beverage enforcement
Beverage enforcement.
Ability to flag a category, Subcategory or menu item as requiring a beverage sold. Then flag the beverage category, Subcategory or menu item to satisfy the the requirement.
Customer support service by UserEcho