Linga Restaurant Operating System Feature Request Forum
Name Checks after splitting check.
When splitting checks, if the check is named it would be a major improvement if the subsequent checks caused by the split would have something other than the default Walkin name. For example, if a check is named Jason and you split it 3 ways, have it name the others "Jason (2)" and "Jason (3)". Currently if there are any other tabs not named, its a pain to sift through and try to find your checks based on the items they ordered.
Manual SMS Order Ready Alerts
Plenty of requests asking for this, but all marked as completed because KDS can handle. This functionality needs to be offered as a manual operation, as well. Not sure if Toast has this functionality, but Heartland Restaurant sure does, and it's a necessary feature enhancement to keep up with competitors.
Auto Log Off override by node
Currently, auto log off time is a system setting across all nodes. Would be beneficial to be able to override this setting on a specific node in POS Settings where other overrides reside. Often times, bar tablets need to auto log off at 3600 sec so they don't have to log into the software for every transaction, but server tablets need to auto log off at 30 sec so waitstaff don't accidentally ring in orders under the previous employee. Currently, the work around is to set server roles to AUTO LOG OFF after a transaction, but that requires servers to log back in every time they complete an order and they may be wanting to ring in items for multiple tables while on the tablet.
Barcode Scanning Ticket Recall
We need to be able to recall active tickets at cash registers by scanning barcodes on ticket summaries. There is already the ability to add barcodes to receipts, but for high volume locations, it is faster by orders of magnitude to be able to access a ticket by scanning a barcode than by searching for ticket/table #.
Conditional printing.
1 sandwich printer
1 pizza printer
If there is only a sandwich order It prints on the sandwich printer only.
If there is only a pizza ordered it prints on the pizza printer only.
If a sandwich and a pizza is order together on the same order then the sandwich printer prints both the sandwich and pizza and the pizza printer prints both the pizza and sandwich. Each station needs to be aware of the full order for timing reasons.
The pizza should not print on the sandwich printer if it is only a pizza is ordered. A sandwich should not print on the pizza printer if only a sandwich is ordered.
This is called conditional printing.
Swipe a customer card
We want to be able to link a magnetic card or barcode to a customer. When they arrive at the pos terminal they can swipe their card or we can scan their barcode to link them to the sale. We should also have security settings in roles that prevent a certain roll from linking a customer to a sale.
Modifier Kitchen chit field
There needs to be a field just like menu items, where the name on the kitchen chit is different then the actual modifier name
Allow the configuration of Gift Card formats
The ability to switch customers to Linga/Cloud is hindered when a site wants to import their gift cards and the ipads won't read the 3rd party format of the cards. Currently, Linga/Cloud only allows for a string of numbers. Some/most card formats include characters. What I would request is the ability to set the format of the gift card in the back office. Example:
Track number
Start character
Length of string (number of characters)
This will allow us to have more ability to import customer gift cards and allow swiping.
Thanks for your consideration
Total item count for an order
Add a total item count to track group orders. When we get large orders we always read the order back however in cases where it is large groups ordering it would be nice to be able to see the number of items being ordered as an extra form of verification that all drinks are included. Currently the only way I know of is after the transaction goes through on the drink labels.
Print chit for Gift Card check balance
Would like to be able to print a chit when you check Gift Card balance. Potentially also when you sell a gift card as sometimes you may want to sell multiple gift cards in one transaction.
Customer support service by UserEcho