Linga Restaurant Operating System Feature Request Forum
QSR Customer count
When initiating a new QSR order, have a forced pop-up upon order initiation asking for Customer Count or # of Customers on the ticket.
FRONT OF HOUSE RECEIPT (NON CASH ADJUST)
I need to be able to reorder or at least change the order of the receipt calculations. Right now it is set to.
Sub-Total:
Service charge: (which always say $0.00)
Total-TAX:
TOTAL:
Cash Option:
So running up a $10 ticket looks like this (with "cash discount" enabled which is actually Non Cash Adjust not cash discount) but that is a different request.
Sub-Total: US$ 10.00
Service charge: US$ 0.00
Total-TAX: US$ 1.00
TOTAL: US$ 11.39
Cash Option: US$ 11.00
We do have a line in the bottom where we state "The TOTAL reflects a 3.99% Non Cash Adjustment fee to all credit card transactions. Cash Option is the amount you pay for cash".
Besides the being very confusing to the customer. It MUST state the fee to be legal to use.
What we would like and I am sure other dealers would want is below.
Sub-Total: US$ 10.00
Total-TAX: US$ 1.00
Cash Option Total: US$ 11.00
Non Cash Adjustment US$ 0.39 (replaces the Service charge $0.00) plus ability to name this in the cash discount area.
Credit Option Total: US$ 11.39 (which was "Total" before)
Which will be very straight forward to the customer. We still have to add the explanation below but now it makes more sense.
(Non Cash Adjustment of 3.99% is added to all credit card transactions.)
Ticket and Item Movement Report
Ticket Movement By Acting User.pdfAuditing report request. A report that would track the movement of tickets and items between wait staff members would be highly useful. This would mitigate a lot of theft issues that are prevalent in restaurants of all types. Please see attached sample report. We're not looking for this format exactly but just as an example.
No Sale Button request
Currently there are options to open the cash drawer "No Sale" in Operations and in ticket options. We would like to request that a No Sale option be placed on the login screen whaere it is quick ad simple for bartenders to get to. Sample image attached.
Employee Message at clock in
create in system email system to email all or certain employees at clock in
The ability to turn off Order Summary Receipt
Please add the ability to turn on/off the order summary receipt in the back-end. So that on the front of the house can reflect that change.
Serve Safe (Alcohol Responsibility) Notification
Create a feature where either the is a notification via text sent to owner when a customer hits a certain number of drinks or just a "flag", "flashing table" and or "table color change" to show a customer has ordered a high number of drinks. Back in the day, Aloha used to have a similar feature where the table was flagged when someone orders "4 or more" drinks (may be able to customize the number). This notifies the server to let the manager know if a guests drinking more then the responsible amount . Makes the manager aware - make sure we are serving our guests responsibly.
Backoffice reports should show "OPEN TICKETS (ORDERS WHATEVER)"
Every US POS I've used and currently use, show the status of OPEN ORDERS (those orders that are active, but not paid). Like 80 tables that have ordered and are eating, but the ticket has not been paid. It let's you know how busy your store is.... LINGA DOESN'T OFFER THIS in the backoffice <------ where management monitors a store's activity.
Attached is a screenshot from another POS's backoffice:
Add Customer Name to Merchant receipt
There is the option too add customer name to kitchen receipt and customer copy but not the copy that we keep. It would be helpful for when there are issues that we need to look into after the fact.
Selected dates in reports
In ALL reports, once the date or date period is SELECTED/ENTERED, all other tab reports should DEFAULT to the already selected/entered date or date period.
As is, the entire report module is very difficult, tiresome, and aggravating to use.
Customer support service by UserEcho