+1
Completed
Backoffice reports should show "OPEN TICKETS (ORDERS WHATEVER)"
Every US POS I've used and currently use, show the status of OPEN ORDERS (those orders that are active, but not paid). Like 80 tables that have ordered and are eating, but the ticket has not been paid. It let's you know how busy your store is.... LINGA DOESN'T OFFER THIS in the backoffice <------ where management monitors a store's activity.
Attached is a screenshot from another POS's backoffice:
Customer support service by UserEcho
This is available in BO dashboard "Active Checks"