Linga Restaurant Operating System Feature Request Forum
role permissions
there should be a permission that a particular role can reopen any of their tickets. At the moment the permission 'open all checks' has to be enabled. This allows them to open another persons ticket, which is a security issue. The purpose of this is so a 'role' may reprint a credit card slip. If you cant make a permission to allow one to open their own tickets, please make a permission that a 'role' can reprint a credit card slip. Sometimes the paper gets jammed or the printer runs out of paper.
New Feature requests
Inventory:
- 3 levels of approval required raising Purchase Order
- End user will raise initial purchase order
- Purchase Dept. should have an option to edit / approve - – Level 1
- Accounts Dept. should have an option to edit / approve - – Level 2
- GM Final should have an option to edit / approve - – Level 3
Three levels of approval should have an option to select no. of approval levels.
PO screen should have an option to find the current status of PO approval level has reached.. (Pending – Level 1/2/3)
- Customized PO format. i.e Adding Logo, field customization & position of fields
- VAT should be added in PO
Inventory Report:
Vendor based purchase order report
High value item report
Inventory transfer item report
Operational Report:.
Table Transfer / Merge reports
How many times a check is being re-printed report.
Operational Function:
Once the check is printed, transfer / merge should be locked.
Inventory Roles:
Restaurant manager should only have an option to raise Purchase Order in back office, rest should be inaccessible
Adjust Inventory access should be given only for certain roles.. i.e Cost Controller / Finance
Transferring inventory / sub-recipe should have acceptance from the receiver.. If in case requested quantity is not received then similar to PO choice is required.
Have PAX credit card prompt customer for tip
Can you please create a build for the PAX credit card machines to prompt the customer to leave a tip? All of us in this industry rely on tips, especially during these trying times. If prompted for a tip when charging their card the customer would be more likely to leave a tip.
Feedback reporting
Would be helpful if we could have a customer email when the response is coming from someone NOT in the loyalty db. We don't want restaurants to receive poor feedback and not have a way to respond.
Additionally, can we have the email address included in the feedback report section?
Having the PAR level as the inventory unit rather than Purchase unit
We would like to have the par level for Inventory Unit instead of the Purchase unit.
For example:
We purchase a box/carton of napkins, this box/carton comes with 12 cases inside and each case has 100 napkins inside.
We want to keep the par level for the number of cases, not boxes
ability to check how long it take to make every check on kds dashboard
ability to check how long it take to make every check on kds dashboard
To include in discount alert: total amount of check, name of guest from guest profile.
Alert shows only discount now
Pricing for Retail Items
Linga currently uses a “markup percentage pricing method to set the selling price of a retail item. This makes the process of creating retail items much longer. Additionally it gives the merchant less control over desired pricing and forces the use to use decimals. We would like the ability to simply enter our item cost and item selling price as well without margin input requirement. Please see example included.
Parent Modifier not reflection on Web Order
Parent Modifier is still not reflection on Web Order - we can not use enitre OLO because of that since the Order Subsequenz is wrong on Web Order! (Ref 70131)
Fix the timing of the beeps on EMV Device
we are having issues with our EMV Device where the device will beep before it is actually ready for the card to be removed. Customers mistake the beeping for meaning that it is ready to be removed, and after they remove their card the EMV device says an error message. Even though the error message plays their card receives a charge, resulting in a double charge after they try it again.
We need to fix the timing of the beeps to play 1-2sec after the card is finished processing(after the "Remove the card" screen appears).
Customer support service by UserEcho