role permissions

there should be a permission that a particular role can reopen any of their tickets. At the moment the permission 'open all checks' has to be enabled. This allows them to open another persons ticket, which is a security issue. The purpose of this is so a 'role' may reprint a credit card slip. If you cant make a permission to allow one to open their own tickets, please make a permission that a 'role' can reprint a credit card slip. Sometimes the paper gets jammed or the printer runs out of paper.