Linga Restaurant Operating System Feature Request Forum
Extracting customer data
Currently, when I enter customer information into the POS I can not extract that data unless there has been a transaction. Therefore, I can not extract my whole customer list to market to all customers that I've collected email addresses for. The customer extract should allow me to pull all customer contact information, not just the contact information for the customers that have a transaction on their record.
Size options print before menu item
The option to have the size print before or after the menu item.
Example
Pizzas.
It's easier to read
14" Pepperoni & Sausage
than
Pepperoni & Sausage 14".
Paid In & Paid Out in, available in Options
Can the Paid In & Paid Out be made available in Options and the availability to move the option categories around.
Customization of guest receipts and kitchen tickets
I've had more than a couple locations wanting to alter how tickets or receipts print. Currently the only option is that they print as they are entered, but no other choices.
If we could have an option where modifiers were added to where their usual position is, and not at the bottom it would help make lines make less mistakes.
So a burger, that has its mods first, then sides, followed by drink. If you put no onion after the rest is in it prints like.
Hamburger
Fries
Coke
No Onion
Since the mods come first it should be or at least have the option to be able to print like this.
Hamburger
No Onion
Fries
Coke
Currently the only way to fix that is to void all the mods and re enter them. This adds time at faster paced food entry locations, or causes mistakes to happen if they already added onion.
Same on custom options for customer printed receipts. Make it so we can alter how items go on the order and print for guest slips. Like bunching them together by course or category instead of by seat and how they are entered.
The only limited customization things on there now are font size and the location of the table name for the most part.
Sub category of a Category
What I mean is to be able to have a couple of categories, such as Beverages to be available in other categories for streamlining and faster entries, or a category of Fryer foods the might be ordered with a sandwich such as French Fries or Onion rings ...etc. If a customer orders a hamburger with french fries and a soda, that's a lot of hopping around for that one seat. I know a way to do it but then I would have 10 different french fry entries all labeled different.
The ability to pay on a house account from the back office.
My employees charge items and take advances. My back office is at my home. When I do payroll I need the ability to pay their house account. I know I can change their account amount, but what i think it does is credit their account like it never happened. Won't that throw off my sales and inventory? How will it affect my sales for that day? Is there a way to have the report show separate groups of house accounts paid, so I can track what not to expect in the money for that day? Just installing the POS so don't really know what it shows. It would be great to have HAC1 HAC2 Maybe even HAC3 and larger buttons to work with!
Tracking Employee charges and cash advances with payroll account.
I would LOVE the ability to have all personal charges made by my employees to track directly to their timesheet.
A pop up list of reasons for paid in & paid out.
Is it possible to have the reasons for paid in and paid out more user-friendly? Why have a list of reasons when you still need to type what it is before getting to the already created list? In my bar business, we do a lot of paid ins & paid out with gaming. I listed all the possible reasons and when testing it, I still had to type a reason before all my reasons popped up. It doesn't make sense and not at all good when busy. Especially when it is already tucked away in operations. It would be nice to have it available in Options the same as voids or discounts.
Paper Printing Waste - Clock ins/outs
Please create a way to turn off receipt printing at the time of employee clock in and clock outs.
Download Bulk Receipts
Have the ability to download a range or receipts from a specific time, not just one receipt at a time
Customer support service by UserEcho