Linga Restaurant Operating System Feature Request Forum
Average Daily Sale in the Dashboard / My Enterprise
Provides an ongoing summary and update of average daily transactions over a period of time.
Example : August 1-31 total net sales divided by the number of days selected = Average Daily Sale.
It is something similar to avg. check.
Overtime
Overtime calculation is currently only allowed whole numbers (8, 9, 10, etc)
As we have a half hour unpaid lunch break deducted from shifts, we need overtime to begin after 8.5 hours.
Please allow decimal places in the field for overtime calculation
Cash Discount function is actually Non Cash Adjust
I have told the support staff about this since last year. The way the the system has been programmed, what Linga calls Cash Discount is not Cash Discount it is actually Non Cash Adjust. The name of the function throughout the system needs to be adjusted to alleviate any confusion. Here are definitions for Cash Discounting, Non Cash Adjust and surcharging
At the most basic, a cash discount is when a customer pays less than the shelf or menu price because they pay with cash. For example, if the shelf price is $10 and a merchant offers a 3% cash discount, the customer will pay $9.70.
A surcharge is when a customer pays more than the shelf or menu price because they pay with a credit card. For that $10 item with a 3% surcharge, the customer will pay $10.30.
Any tinkering with these scenarios doesn’t change the end result. A program in which merchants add a “service fee” or a “non-cash adjustment” that is immediately removed for cash customers is not a discount, as the customer did not pay less than the shelf or menu price. That is, there was no actual discount.
For example, if the shelf price is $10 and the merchant adds a 3% “non-cash adjustment fee,” the price goes to $10.30. The customer chooses to pay with cash, so the merchant removes the fee, dropping the item back to the original $10. No discount on the shelf price occurred. Instead, the customer simply wasn’t surcharged. “Not being surcharged” is not the same thing as “receiving a discount.”
****Linga KDS - Prep Time vs Order Time, Order Alerts, Specific Modifier to specific KDS****
- There needs to be an option to allow the prep time clock to start AFTER the order has been placed at the register not at the time the check is opened. Currently as soon a check is opened the time clock starts and if the customer takes 3-4 minutes to place an order it will show in the KDS that time. This makes it very difficult to track how fast the kitchen is preparing the orders as it combines order time with prep time.
- There needs to be an option to enable an Alert or Beep sound similar to kitchen printers when an order is fired to the KDS.
- There needs to be an option to fire specific modifiers within the Item to specific KDS. For example, if a Burger is ordered, there needs to be a way to fire the patty to KDS Grill, the veggies to KDS Prep and fries to KDS Frier while maintaining the order number across the KDS displays.
Customer Login From Customer Display
Before a new transaction is started, we should have an option to ask for customer phone number on the customer display.
If the phone number is found it will bring up the account. If not the customer can enter in a name to create an account
This is already available, please enable the Customer Display Profile in BO and then press "Walkin" on POS.
Payment Method name should appear on receipt
In the Windows app the payment method name does not print on the customer receipt, because saudi rules it should be visible for customer name of payment not Side cc..
Print both language in Kitchen peinter
In Windows application we are trying to print both language in kitchen printer but its not working
Hourly Sale Report Consolidate Dates
On the Hourly Sales Report when you run the report for a time period like "last week" the report separates out day by day. When you run the report you should have the option to consolidate the dates so you can view the averages over that time period.
Items searchable by SKU
Make front of house POS system menu items/retail items searchable by SKU.
Customer support service by UserEcho