I would like to suggest an option within the printer settings where you can toggle the clock in / out tickets on or off. 

There is a vast amount of wasted paper once these are printed as they may not be required.

When OLO orders are received, they do get routed to the appropriate remote printers and there is a visual indicator of the new order BUT that indicator does not give you any information nor does it link you to the order by pressing it.  Site has to go into ALL, closed orders, sift through all the other closed orders for the order(s) just received to find and print them out (receipt).  

Desired Outcome:  When ANY OLO order is placed, a receipt automatically generates/prints out at the Web Order terminal (whichever terminal is set).  This will save significant time for every OLO received and reduce confusion/stress.   

Report needed for Employee Menu Item sales with ability to choose reporting of items by Department, Category or Sub Category, by date range.

Please make "To Go" orders easier to read and not next to each item

Ideally, if it can Say "To Go" at the top and the bottom of the ticket in bold, red lettering

We need a way to take a deposit that will not effect the net sales.  We do not want to use the gift card option.  The "deposit" key would need to be non-revenue and just a way to take payment.

As of now, we only have 2 options for filtering our category, sub category, and department sales reports. Either "ALL" or one specific cat/subcat/dept. Example:

Can we add the functionality to do multiselect? So in this example I could select to see a category report but only for "FRESH TEA", "JUICE", and "MOUSSE". Something like this with checkmarks:

Or we can do it with a multiselect box like we have for the modifier groups for example.

KDS should have customer phone number and name same as the kitchen receipts

We need to have an option to send gust automatic email after they place an online order to let them know when they can pick up their order 

In the back office in "Application Settings" under "POS Custom Button" have the ability to pick a blank or Null choice. For example if I only want the cashier to see only Print, Cash, and Modify only the rest just leave blank.  

Had a request today for a report that my merchant used to get from NCR. It's very similar to the Sales Recap but has some more detail to it. Would love to see an upgraded Sales Recap or new Store Summary report that could be run for dates or date ranges and would show all the KPI's for the store in one place.

I think one of the things I don't see on the current Sales Recap is the labor numbers and labor percentages. Honestly most things are already there.

I have a sample of her NCR report but didn't want to post it here :) I'm happy to jump on a call and do a comparison of it and another report I use from another POS system.