I've had to tell 2 merchants that the system only allows for Percentage based gratuities. Sadly when its busy math is not an option for merchants. 

I have a customer that has 3 accounts (each account has 2 or less terminals) and wants to use the same email for all 3 but when I try it says the email already exists.  I found a work around but it is not ideal.

Can we allow them to access all 3 accounts with a single email with a drop down option like our enterprise solution without the enterprise level options

Maybe offer an Enterprise solution for Core Subscriptions

The current font size is small when it comes to large bottles and cups. The format that we can select is just Elite, Emphasis, 2 width, Normal instead of this we would like to have increase size in number and that can help us more to print the fonts bigger

We have merchants requesting to have certain serving sizes not shown in the OLO. For example, only want a medium and large size to show on the OLO, but the item has small, medium and large.

100% of the time merchants request that the service type "To Go" or "Take Out" print in red. Same applies to the "Go" button for items. Really need this feature change. 

Insert the ability to add an “Applicable Time Period” index the Serving Size.  Or have an option under the Time Period to set a price by time.

This will eliminate the need to have duplicate Menu Items since the system will not allow to have Multiple Items with the same name.  This will also help with reporting.

This will be ideal with people with Multiple Level Menus that share Menu Items throughout the day (Breakfast, Lunch & Dinner. This will also make programming so much smoother

Ie.  Meatball Hero

Serving Size

-Lunch - $8.00

[Applicable Time Period]  Everyday / 10:00am to 4:00pm

-Dinner - $10.00

[Applicable Time Period] Everyday / 4:01pm to 11:00pm

This is a concept found in other POS System Legacy and Cloud alike.  This feature would allow clients to reroute orders to certain printers from specific locations (not nodes)

Reroute by node is great for stationary Terminals n but not so much for Mobile Terminals.  Servers are not going to grab the correct Mobile Device and Managers/Owners don’t want to have one more thing to police

IE. - Site has 3 Bars and would like to re-route the [Deck Dining Area] bar orders from the [Main Bar Prep Printer] to the [Deck Bar Prep Printer] from any handheld used.  This will allow servers to pick up any handheld and start placing orders.  ESPECIALLY if they need to swap out handhelds for one with a fresh battery.

This is a feature I’ve been asking for since 2017.

We need the ability to ADD a Modifier Group directly to a Modifier very much like we do a MANDATORY MODIFIER to an Item.

This can allow us to make a modifier called [STEAK] and add a modifier group called “Temps” [rare, med rare, med, med well, well done] directly to the modifier called [STEAK].  Also have the ability to force a selection with a MINIMUM 1 / MAXIMUM 1

Technically we just need the Minimum and Maximum Option in the [Modify With] option.

The “Pre-Fix” leaves to much to Server Error when they don’t select it and if they redo the Modifier to select the prefix it puts it out of order.

This also works for the [ADD EGG] modifier and a forced group for the [EGG STYLES] with a minimum and maximum

I Currently have a couple of sites that just want to take the [DELIVERY] or [OLO DELIVERIES] orders.

They just want to put in (assign) the customer info and just close the check without having to assign the “Driver”. 

If possible just have an option to Disable the option under deliveries ([DOES NOT REQUIRE DRIVER])

As of right now it is way too many steps to close 1 Delivery Check and in a Pizzeria where they managed their own drivers this is very time consuming when the Pizza Man is also the Cashier managing the Counter and 100+ delivery orders on a Weekend Day.

At the very least just select all the checks and hit “DEPARTURE” to send the orders out (so the customer can receive the text “Your order is on its way”) also need the ability to select all the checks from the “OUT’ and hit “ARRIVED” so the checks can close and they can add tips.