Linga Restaurant Operating System Feature Request Forum
Cash Discount fee on Sale Recap Report
Request is to have JUST the fee in a separate field so the SHOGO export can import this into QuickBooks. Currently, there is no way and has to be manually adjusted.
Discount Promo
We need the Discount when selected as Promo to reduce the pricing of the actual menu price instead of discounting it. Similar to Upcharges where it increases the price, this should reduce it and preferably show the "reduce" option name on the ticket.
change tables
Often we have customers that are at one table but move to another... we need to be able to move an existing order(s) to another table.
Bring back min/max Quantity for Optional Modfier Groups.
The max is what is needed here, especially with Chowly or other olo integrations. It did exist before the new back office came out. E.g., Sub cheese would be an optional modifier; if you have 4 cheese options in the group with no max rule, the customer could add all four. Basically setting you up for a service failure or customer disappointment. Many optional modifiers need to be capped, especially on a customer-facing menu like Chowly or, for us, our own digital ordering platform.
Issue when importing menu items. Conversational option is getting turned off when I import.
I have noticed that when I am exporting and importing menus to make updates. My menu items, Categories, and Sub Categories get switched back to not being in Conversational mode after I import and I have to go back in and manually update after I import to turn it back on.
Surcharge (for CC) and Tip Charge need to work at the same time.
My merchant adds a surcharge for non-cash payments. However, when this feature is turned on they cannot withhold the tip charge on tips. They use the surcharge for non-cash payments, and not the service charge, because the service charge does not provide a Cash and a Credit price on the guest check (something the merchant demands). Nearly every merchant I have on other POS products operate this way, but I cannot do it on Linga. Currently this merchant is eating about $700/mo of tip charge and needs this feature correction as soon as it can be done.
receipt printing issues
How can I get a spacing on a receipt so the items don't stack on top of every item. This can cause mistakes and we need your help fixing this.
restrict discounts that can be combined
Customer wants the ability to allow discounts to be combined with other discounts, but to be able to restrict which discounts it can combine with.
Increasing the number of characters within item descriptions
Can you increase the number of characters in item descriptions? Now 200 characters is the maximum. Can you increase it to 400?
The description window can go up and down, but the number of characters is limited.
This is important to us because of 3rd party integrators, they also synchronize the description that they release later on 3rd party apps.
Thank you
Customer support service by UserEcho