Linga Restaurant Operating System Feature Request Forum

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Kitchen Printers: Printer configuration needs Node/Role Restriction the same way it has "Enable Service Type Restriction"

andy 1 year ago in Printers 0

The condition:

I have a bar that has TWO service bar printers.

I want COCKTAIL WAITRESS items to PRINT AT SERVICE BAR PRINTER 1.

I want SERVERS items to PRINT AT SERVICE BAR PRINTER 2.

Instead of having to create a RE-ROUTE MAPPING in LingaROS. It would be much more simple just to:

RESTRICT SERVICE BAR PRINTER 1 from printing SERVERS items.

RESTRICT SERVICE BAR PRINTER 2 from printing COCKTAILWAITRESS items.


This feature would make LingaROS have a much cleaner and simpler configuration process.

+1

Kitchen Printers: LingaROS should implement the concept of PRINTER GROUPS

andy 1 year ago in Printers 0

I would like to be able to implement in a more simple and efficient way the following:


I have a two-story business with a bar on each floor.

I have one or more bartenders.

I have multiple servers (waitstaff).

I have limited tablet terminals. Therefore the tablets are used by the staff as long as they are charged and available to the staff. There is no uniquely assigned tablet to the staff.

When LIQUOR ITEMS are ordered by BARTENDERS(role) those items are NOT to print anywhere.


When UPSTAIR SERVERS(role) order LIQUOR ITEMS those items are to print to the UPSTAIR BAR printer.

When DOWNSTAIR SERVERS(role) order LIQUOR ITEMS those items are to print to the DOWNSTAIR BAR printer.

In LingaROS I only have the option to REROUTE PRINTERS based on NODE and ROLE.

In some other software solutions I would be able to do this:

Item              -- > Kitchen Group
Patron anejo -- > Liquor


Staff --> Role --> Prep Group
jhon -->  Bartender --> Bar
Jane --> Server --> Upstair SERVER

Mary --> Server --> Downstair SERVER


Kitchen Group "Mapping"

Kitchen Group - Prep Group - Printer
Liquor ----> Bar ---> No Print
Liquor ----> Upstair SERVER ---> UPSTAIR BAR PRINTER

Liquor ----> Downstairs SERVER ---> DOWNSTAIR BAR PRINTER

LingaROS would gain extreme PRINTER CONFIGURATION flexibility getting to accomplish almost any kitchen printer configuration a customer might imagine.

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Enable Tipline,Signature and Suggested Tip on Credit Card Payment only

kenneth 1 year ago in Printers 0

Hopefully we have a feature on the front end recept to enable Tipline,Signature and Suggested Tip on Credit Card payments only and not on cash payment


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Bold Print of Entree on Kitchen thermal printer

Ramseys Coney Island 2 years ago in Printers 0

When using an Epson TM-M30 thermal printer as a kitchen printer, have the ability to print the Entrée name in BOLD to distinguish between Entree and modifier easier . 

+1

Font size

teddy 3 years ago in Printers 0

Image 193


The top of the kitchen printer is wasting a lot of  paper , clients all complain of wasted paper, there should be a option  to have the top of the printer fonts minimized . 

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Kitchen Label issues

Hardy Singh 4 years ago in Printers 0

Hello, I was wondering if there were any other options for templates or the customization of templates for kitchen labels?
The reason for this is that having the modifiers being only separated by commas can be a little confusing for some orders particularly when our baristas have to look at a label quickly and differentiate between items like mango flavor and mango fruit. In quick service
Problems

KitchenLabels_LI.jpg

currenttemplate.jpg

  1. Modifier text continues to next line. Our modifiers are grouped into mostly 3 different categories: Flavors, Fruits and Add-ons (Bursters, Gels, Puddings and Others). Some items like strawberry and mango can have many versions of these so when they cut off on the label it can make it harder to read.
  2. There is wasted space in the header. We do not use the take out, to go, for here functions so this is unnecessary space on the labels. If we disable this the space isn't actually saved. A blank spot will just appear.

Possible Solutions

  1. Have a setting in the back office for the label printer that if ticked, modifiers will not carry over to the next line unless it is a complete word.
  2. I assume this is like that because of character limits with the Customer name. Perhaps this can be solved by adding character limits if that button is ticked. That way the Customer name can be moved to that space allowing an extra line to be used for modifiers.
    1. Additionally I think giving your users the ability to customize these labels would be greatly helpful. While I realize this could be difficult if our employees could see modifiers in a list type view it could solve a lot of the problems we are having right now. At the very least if we cannot customize, having more templates to choose from would be amazing. My handwriting is much bigger than the font options on the label so I think a template like this would work

labeltemplate1.jpg

Questions

  1. Will the Priority under Modifier groups affect the order of Modifiers on the kitchen labels? We would like to keep a consistent order for our modifiers. Will this solve that issue? For example, if I set the Flavor Groups with a priority of 1 and the sweetness level groups a priority of 2 then will the ordering carry over to the Labels as well?
0

Have the option to print multiple receipts when a sale is closed.

Shawn Swartman 5 months ago in Printers 0

For example when I complete a sale, I want 1 front end receipt for the merchant, and a 2nd front end receipt for the customer.

0
Under review

Order Notes from Web Ordering on modifier level

Sarpino's Tech Support 7 months ago in Printers updated by Hariprasanth J 5 months ago 1

Order Notes that arrive in LINGA POS from web ordering are displayed on the payment receipt, but are NOT displayed in the POS and on the Kitchen receipt.

Linga Support's response was that it was due to: Order Notes at the modifier level issue.

We are sending a feature request.

We want to display Order Notes from Web ordering in any way they come (modifier level, item level, the whole order level)Thanks

0

blank line between menu items on KOT

steve 1 year ago in Printers 0

Its very hard to read KOT when there is no blank line between menu items

a blank line between each menu item would help the chefs clearly see what are modifiers and what are meal items