My customers are doing curbside pickup. Besides required fields of Name, Address, Phone Number , etc.  We need Make, Color of Vehicle picking up the curbside order.  We also need pickup time.  All of these would need to print on the Kitchen receipt.

Need the following alert to be triggered to the phone number associated with the customer when he completes the online order:

*. Text the Customer when the order is SUBMITTED

*. Text the Customer when the order is READY 

Requesting the online ordering page to force a customer prompt/acknowledgement before completing their order.

Especially today with Covid, many restaurants want to force a message to the customer and have the customer acknowledge this message.

Can the customer notes on their items be printed on the email confirmation as well? When we or they have to go back and check, the notes are not available as they don’t print out on their confirmation. This would help customers as well as the business.  Let me know if you have any questions.

On the email confirmation that customers receive, is it possible to have the CHECK ID print before the ONLINE ORDER NUMBER. Reason being is that we don’t see those numbers and it’s the first thing customers try to recite picking up an order. The Check ID is what is printed on our receipts and if it came first the customers can easily identify their order with the number we generate from the POS machines, plus it has fewer digits.

Let me know if you have any questions.

When you click a time to pick up your order it is currently displaying every 5 minutes for every hour without respecting the stores hours.  Yes the store hours are posted in very small text above but try explaining that to the frustrated customer who wanted his order outside of those hours and didn't notice that small text.  It may not seem like a big issue but you don't know about the customer who never placed their order because of this.

Parent Modifier is still not reflection on Web Order - we can not use enitre OLO because of that since the Order Subsequenz is wrong on Web Order! (Ref 70131) 

add the store name and order number to the driver delivery notification so that he know which store to collect from and which order to collect

We want the Web Order Site to run under our subdomain. This way, the Ordering Site looks seems less with our brand and business. 

We have merchants requesting to have certain serving sizes not shown in the OLO. For example, only want a medium and large size to show on the OLO, but the item has small, medium and large.