Julio, same-day refund can be performed by voiding closed check payment. 

We have sent a new version 4.5(1.3), new pop-up issue is fixed, and jumping back to the phone order screen is also fixed. 

Joyce, our new throttling settings can adjust time-based on store orders and OLO orders. Please give us a call to learn more about new throttling settings. 

Hey Joyce, our support department will call you today to get the exact business requirements to enable the correct settings.