New Version isnt working out
We are having issues with the new 4.5 version. When creating an order under QSR a new window pops up asking if you want to do the order 'Now' or 'Later'. You have to click 'Done' in order to keep the open tickets in the que because the customer hasn't paid yet. Then when hitting 'Finish' it takes you out of the order screen and puts the orders under 'Phone to go' orders. 'Phone to go' isnt an option I have selected under POS settings, so no clue why the orders are going there. First of all, I would like the ability to shut off the popup screen that says "now' or 'later'. Also I would like to hit the 'finish' button and stay on the order screen. This new 'log off' button isnt working for us. We would like to have it working like it was prior to this new 4.5 update.
Customer support service by UserEcho
Hey Joyce, our support department will call you today to get the exact business requirements to enable the correct settings.
We have sent a new version 4.5(1.3), new pop-up issue is fixed, and jumping back to the phone order screen is also fixed.