+1
Completed

Increased separation between OLO and 3rd Party.

Jason G 1 year ago in Online Ordering updated by Hardy Singh 8 months ago 1

Currently OLO and 3rd party integration are managed by the same settings.  If a restaurant wants to make something OLO only but unavailable for 3rd party, the two are connected by the same slider.  

It is also not possible to differentiate taxes because the order types are tracked the same.  3rd party services track and handle all sales taxes while OLO needs to be handled by the restaurant.  Right now, sales from 3rd party reporting shows taxes as taxable sales even though the store doesn't need to pay the taxes.  Reporting does not reflect this which forces stores to manually do all the math on the taxes which looks very bad from an accounting standpoint.  


It would be nice having a more defined line between OLO and 3rd party for the above reasons.

Answer

Answer
Completed

We have added new report to handle 3rd party OLO sales and released to production on April 30th. New report can be found at 

Reports > Sale > Online Sales > 3rd Party OLO Sales (tab)


For futher assistance please reach out to our support department. 

Answer
Completed

We have added new report to handle 3rd party OLO sales and released to production on April 30th. New report can be found at 

Reports > Sale > Online Sales > 3rd Party OLO Sales (tab)


For futher assistance please reach out to our support department.