+2

We Need a TRAINING MODE for both iOS / Android

Manny Jimenez 1 year ago in Backoffice updated by Ryan Nicley 1 year ago 1

Our biggest competitors have this feature and people looking for a NEW solution over their Legacy System are used to having this system (Aloha, Micros, Aldelo, Revel, Lightspeed/Breadcrumb and TOAST)

This allows the restauranteur to better train their new FOH Statff (Server/Cashier/Bartender etc…) to use the system and helps minimize costly mistakes with both cash and credit card transaction as well as staff turn over.

This can be a JOB CODE Called FOH TRAINING.  This can be a permanent Job Code which can’t be deleted or adjusted.

While having this “FOH TRAINING” Job Code this is what happens when they use it:

  1. Allows for employee to Clock in / Out - Keeps track of the "Training Staff Members" clock in/out time.
  2. Any and all sales performed under this FOH Training, do not add to the sales.
  3. the phrase "TRAINING CHECK - DO NOT PAY" Shows on the Top and Bottom of the Customer Check when they print it out.
  4. When teaching staff to close "Cash Payments" gets replaced with “TRAINING CASH” either way does not add to the Cash Sales
  5. Same with Credit Cards - Where it will ask for a card but will not Charge the card so they can go through the process of inserting/tapping a card and learning how to enter the Tips.  Gets replaced with “TRAINING CREDIT CARD” and does not add to the batch.
  6. CASHIER-OUT (Check-Out) allows the trainee to go through the process of doing a Cashier Out and start getting familiar with the process. Learning how to read the Cashier Out Report

OR Have a Toggle Switch on an iPad or Android Tablet to put the Tablet into "TRAINING MODE" and not sync with the other Tablets with the Same features above.  Have this Toggle Accessible only by having Permission under Job Code granted to a Manager/Supervisor

This is a much needed feature. It would be great for initial go live training as well.