1. Linga rOS Feature Requests
  2. Zenpepper/Zenfoody
  3. Feature Requests
+1

Phone CALL notification for a new web order

Pizzati 2 years ago in Zenpepper/Zenfoody • updated 2 years ago • 1

Is there a way to receive a phone call when receiving an online order? I know we can receive a text/message or an email (and a notification also shows on the POS), but the chief said sometimes because the oven and refrigerators are so loud, he doesn't hear the kitchen printer. and the front desk sometimes doesn't have a dedicated employee to see a POS notification. 

Pizzati 2 years ago

The POS notification doesn't have any sound. It is only a pop-up notification (the support team it is a mild sound but we never hear any sound). 
The same way there is an email/text notification. There should be a phone call notification too like third party delivery companies (e.g. DoorDash, UberEats .....) do.

Customer support service by UserEcho