Hours of operation online
THREE REQUESTS When someone goes to order online and they click on the website our hours of operation are up in the right hand corner it also has a huge NOW CLOSED that initially pops up for about 3 to 5 seconds which the customers think we are closed we received two phone calls because of this. We would like our hours of operation removed from our website or placed at the bottom of the page.
Also when a customer schedules a future order and it prints the ticket in the kitchen the ticket number has an F in front of it. It is very small and hard for the people in the kitchen to see that it is a future order we are requesting either it’s a future order on the title/front of the ticket or maybe on the ticket number where it has the letter S and then the ticket number change the color to red - we do not want the font larger because it prints at a mile long and it cuts off the words. Where it says web order it should say future order for scheduled orders
The web orders also do not print A receipt upfront so when a customer place is a web order online we would like it to print automatically upfront. We understand that the front of the house can go in and print it manually but it defeats the purpose of the customer putting in the work and doing it online if our front hast to go in there and find the ticket number and print it with web orders it should automatically print a receipt upfront printer.
Alberto’s Pizza Shop
Customer support service by UserEcho