- Linga rOS Feature Requests
- Backoffice
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Feature Requests
Tip Cap
Ability to cap tip by % of base amount. % to be defined in backoffice. I have several merchants who have accidentally keyed in very large tips by accident and it creates a situation where if you refund there is a risk of a chargeback too then you could potentially lose a large amount of $.
Answer
Yes, I just had a merchant enter an $1,800 tip by accident. This would be a great feature.
Doesn't even have to be a cap just a warning flag. "your tip is 500% more than the ticket" "Are you sure?" Or change the color on the batch screen tip adjustment background from the normal green to red warning background.
so if the merchant identifies in the back office that tips over $1000 ( or X) require manager approval. when the server enters the tip amount $1001 it pop up a manager override to continue
On the same topic, adding a notification if tip% is over a certain threshold will help capture too high of a tip when it happens and also help with theft prevention.
We have released this feature to production in our latest iPad release 5.2(1.5), please reach out to support to get more details.
Customer support service by UserEcho
We have released this feature to production in our latest iPad release 5.2(1.5), please reach out to support to get more details.