+6
Tracking orders sent to multiple kitchen printers from kitchen printer receipts
Adding a page 1 of 2 and page 2 of 2 at the bottom of the kitchen printer receipt when 1 order is printed at different stations.
Example:
Check number 1234 has a sushi order which prints at the sushi bar (page 1 of 3); a dessert order which prints in the kitchen (page 2 of 3) and drinks which print at the bar (page 3 of 3).
This is so that the reception staff know that Check number 1234's order will be received from 3 different departments/stations in the restaurant.
Customer support service by UserEcho
I believe Daniel's feature request to be a poorly thought-out version of what really needs to be done:
We have a total of 15 very high-volume Italian/pizza bar-restaurants with an average of 8 workstations per unit. We have just completed our first store conversion to Linga, but have some reservations.
Linga's Android system DOES have two sections of the ticket they have called "ORDER SUMMARY" (station-specific items only) and "ITEM SUMMARY" (all ticket items w/o modifiers). The problem is: 1) ITEM SUMMARY items will repeat the items already listed within the ORDER SUMMARY. 2) the kitchen tickets ITEM SUMMARY also includes things that are totally irrelevant, like drinks that may be otherwise directed to the remote bar service well printers.
The simple solution is create a logic that will not allow any items from the ORDER SUMMARY to be duplicated within the ITEM SUMMARY.
The better solution would have been to never create that funky system in the first place, and do what every other POS does... get rid of the sections and have station-specific items in bold w/ mods, the rest of the items regular font w/o mods.