+1
Not a bug

iPads is stuck on offline

Kevin Cekani 4 years ago updated by Hardy Singh 3 years ago 3

I have two iPads and one of them says offline and the other is online. Every time I try to connect the one that is offline it also disconnects the other iPad and both of them get stuck offline. This is the second time this has happened. The one that is stuck offline will not print tickets or payments also. I have also talk to someone from support but still nothing has been resolved. 

What I meant by payments is that it is not allowing me to take payments. I have a pax device. To me it seems as if the iPad is having problems connecting to my devices I have also checked my Wi-Fi and it works. Please help.

Support ticket is created.