+10
Completed

Ability to bump/clear individual items from the KDS ticket

Mike Warren 4 years ago in Kitchen Display System (KDS) updated by Hardy Singh 10 months ago 2

Request is to be able clear an individual item or items from a KDS without bumping the entire order.  Given the small FONT size of the order the Completed check mark is very small and a color change doesn't necessarily help work flow.  

Use:  4 items fire back to the kitchen, 3 are long time cook and 1 is a quick item that needs to go right away.  Employee can clear that item off the screen leaving only the items still being needed and without tying up screen space.

Or at a minimum be able to strike through the item while leaving it on the KDS.  At least that is a stronger visual indicator.

Thank you

Answer

Answer
Completed

We do have this option available with KDS to KDS Broadcast feature, please call customer support to get more details. 

This would be great! An alternative would have the system not append orders to the current order in the KDS. Splitting the KDS block orders up.

Answer
Completed

We do have this option available with KDS to KDS Broadcast feature, please call customer support to get more details.