- Linga rOS Feature Requests
- POS
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Feature Requests
auto log off time needs to be as low as a few seconds.
Hi,
I'm submitting this because the previous similar post is labeled COMPLETE but this feature needs to be amended.
You have this auto log off feature set with a minimum 5 minutes log off. That is definitely not low enough. This setting needs to allow in seconds. When an employee walks away from the terminal and forgets to log off, there's always another employee that comes in within seconds and settles their own table on the previous employee number and that affects the cashout report and tips of all employees concerned. Please change this ASAP to allow as low as a few seconds. I have POS clients that are really not happy about all the extra work to sort out the cashout reports and tip of their employees.
Thank you.
Answer
we have released this feature and now the minimum time is 30 seconds.
I want to thank you for updating this feature from 5 minutes to 30 seconds. It's an improvement.
I would also like to leave two comments on this feature update.
1- I don't understand why you have to put a minimum of 30 seconds. Do you really need to set a minimum? I can easily see some of my clients asking to set it even lower like 3 or 5 seconds. 30 seconds does not serve the purpose if you want auto logoff because you don't want the next server walking up to use the same employee number as the last employee.
2- Also worth noting that for those clients who are presently using this feature and had a setting from 5 to 29 minutes, this feature will now be in error because the setting has changed from minutes to seconds, changing your 5 minutes to 5 seconds and anything lower than 30 seconds is in error.
Thank you,
Yves
Customer support service by UserEcho
We reduced the minimum time to 5 seconds. Please verify again