+25
Completed

Auto Log Off in 30 Seconds by Default

Brittany CH 5 years ago updated by Yves Bourdeau 4 years ago 3

In Back Office under settings we should have a log off option in (X) number of seconds

- This feature will log off a user after (X) number of seconds of inactivity

Under review
Completed

We have this feature available with a minimum 5 min time for ideal POS or immediately log-off based on each role.

+1

Hi,

You have this auto log off feature set with a minimum 5 minutes log off.  That is definitely not low enough.  This setting needs to allow in seconds.  When an employee walks away from the terminal and forgets to log off, there's always another employee that comes in within seconds and settles their own table on the previous employee number and that affects the cashout report and tips of all employees concerned.  Please change this ASAP to allow as low as a few seconds.  I have POS clients that are really not happy about all the extra work to sort out the cashout reports and tip of their employees.

Thank you