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****Ability to discount item and/or void or remove an item after check is paid****

Tigran M 5 years ago in POS updated by Dan Kratzke 2 years ago 2

Need the ability to void a specific item after the check is paid/closed. If paid by card the specific amount to be partially credited to the card on file prior to batch. If paid by cash to prompt for cash refund. 

Also the ability to discount a specific item and/or the entire order after the check is paid/closed, with the same refund flow as above. 

Currently the only work around is to reopen the check, void the entire order and place a new order which is time consuming and if paid by card the customer will need to give the card # again if paid by phone or reinsert all over again.