- Linga rOS Feature Requests
- POS
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Feature Requests
+3
Planned
Option to send Order to Kitchen only after payment is completed
We received a complaint that the order gets sent to the kitchen after a partial payment. Instead, can we have the option to send an order to the kitchen only after the balance reaches $0.00? This way the scenario where the kitchen picks up the order when there are not enough funds can be avoided.
We will still have the ability to manually send the order to the Kitchen by selecting "Order" at staff's discretion so there should be no loss or issue with this change.
I think this can be a toggle option so if any business wants it to send on the first payment they can still do so.
Customer support service by UserEcho
Brad, what iOS POS version you faced this issue? We already changed this logic in past. If you're still experiecing an issue open a ticket with our support department and we will look into it.
Hi Hardy we are on 5.2(1.6) of CloudPOS. I just went and re-tested this at a location and it does still print after only a partial payment. For your reference, the ticket where this was originally inquired about is Ticket #153687